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Privacy Policy for Service Page

Welcome to the privacy policy page of our service provided by Chciken Software . Your privacy is of the utmost importance to us, and we have crafted this comprehensive policy in accordance with the prevailing privacy regulations in Europe. This policy explains how we collect, use, store, and secure your personal data, as well as your rights to access, correct, or request deletion of the information we hold. We are committed to the principles of transparency, accountability, and respect for your personal privacy.

Scope and Purpose

This Privacy Policy applies strictly to the personal data submitted by you when you access or use any service-related page on the landing site of Chciken Software . We encourage you to read this document carefully as it describes our practices regarding your personal information and the choices you have in relation to the processing of such data. If you do not agree with our practices, please refrain from using our service page.

Information We Collect

At Chciken Software , we collect personally identifiable information (PII) that is necessary for providing our service and ensuring an optimal user experience. The types of information we may collect include, but are not limited to:

  • Contact details such as your name, email address, telephone number (macros: dev@chickensoftware-ch.com, 41277442145), and physical address (macro: 105 Seestrasse Zollikon 8702 Schweiz).
  • Technical data including your IP address, browser type, device information, and operating system.
  • Usage data describing how you interact with our service, including pages visited, time spent on the service, and referring pages.
  • Data provided directly by you through forms, surveys, or communications with our support team.

We also employ technology such as cookies to enhance your experience and provide personalized services. Cookies are small files stored on your device that help us understand usage patterns and facilitate your navigation. For further details on our use of cookies, please refer to the Cookie Policy section below.

In compliance with European privacy laws, notably the General Data Protection Regulation (GDPR), any processing of your personal data by Chciken Software is conducted on a lawful basis. This may include:

  • Consent: We may process your data when you have provided explicit consent, such as subscribing to our newsletter or submitting any personal information via our forms.
  • Contractual necessity: Processing is necessary to provide and manage the service for which you have signed up, including communications regarding your service requests.
  • Compliance with legal obligations: We process your data as required by law or regulatory authorities, ensuring our practices are always in line with legal mandates.
  • Legitimate interests: We may process data when it is in our legitimate interest to improve our service functionality, website security, and to understand user behavior, provided that such interests do not override your fundamental rights.

How We Use Your Data

The primary purpose of collecting your personal data is to deliver a superior service experience. We use your data in a variety of ways, which include:

  • Responding to your inquiries and providing prompt customer support.
  • Customizing and personalizing your experience while using our service.
  • Processing transactions and fulfilling service-related requests.
  • Improving our website and services through data analytics and research.
  • Communicating important updates and changes related to our service.
  • Monitoring and analyzing trends and usage patterns to support our business operations and marketing strategies.

In addition, anonymized or aggregated data may be shared with third parties for analytical or research purposes, never compromising your privacy or personal identifiable details.

Data Sharing and Disclosure

We understand the sensitivity of your personal information and commit to not sharing, selling, or renting your data to third parties without your consent, except where required by law. However, there are key exceptions:

  • When disclosure is necessary to comply with a judicial or administrative request or legal obligation.
  • If it is necessary to protect the rights, property, or safety of Chciken Software , our clients, or the public.
  • To trusted third-party service providers who assist us in operating our website, managing data, or performing other functions on our behalf, provided that they adhere to strict confidentiality obligations and process the data solely in connection with the services provided.

We ensure that all third parties with whom we share your information uphold equivalent levels of privacy protection and comply with applicable legal requirements.

Your Rights to Access, Modify, and Delete Personal Data

At Chciken Software , we respect your rights as a user. You are entitled, at any time, to access, update, correct, or request the deletion of your personal data processed by us. Under the GDPR and other applicable European privacy laws, we have established procedures to guarantee that you can exercise your rights:

  • Access: You have the right to request confirmation regarding whether or not we process your personal data and to obtain details of such processing. Upon request, we will provide you with a copy of your personal data, unless the request is manifestly unfounded or excessive.
  • Modification and Update: In the event your personal data is inaccurate or incomplete, you have the right to request its rectification, update, or supplementation. We will promptly correct any inaccuracies once they have been verified.
  • Data Deletion (Right to Erasure): If you believe the data we hold is no longer required, you have the right to request the deletion of your personal data. In such cases, we will evaluate the request while considering our legal obligations to continue processing the data, such as for record-keeping or compliance purposes. Deletion requests will be processed in a secure manner and within the timeframe stipulated by law.
  • Data Portability: You may request that your personal data be transferred to you or a third party in a structured, commonly used, and machine-readable format.
  • Objections and Restrictions: You also have the right to object to our processing of your personal data, particularly regarding processing based on legitimate interests, and to request limitations on how your data is used.

To exercise any of these rights, please contact us using the contact details provided later in this policy. All requests will be reviewed, and we endeavor to respond within the regulatory timeframes.

Data Retention Period

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected and to comply with legal obligations. The retention periods vary based on the nature of the data and the specific purposes for which it is processed. Once the data is no longer required, we will either delete it in a secure manner or anonymize it so that it can no longer be associated with you.

In any instance where regulatory, accounting, or legal requirements mandate extended retention periods, such data will be stored securely until such obligations have been met.

We use cookies and similar technologies on our landing pages to track your interaction with Chciken Software and improve your overall experience. Cookies enable us to tailor content specifically for you and analyze usage trends, allowing us to enhance functionality and security.

Cookies may include essential cookies that permit the operation of the website, as well as performance and functionality cookies that are strictly optional. Your web browser will typically indicate how to modify or disable the cookie settings, and you have the freedom to exercise these options at any time. If you choose to disable cookies, please be aware that some features of our service might not function properly.

In order to provide a comprehensive notice, please review our cookie settings for further details. Should you need additional guidance on modifying cookie settings, please refer to the built-in help of your browser.

Data Security Measures

Protecting your personal data is integral to our operations. We have implemented appropriate technical and organizational measures to guard against unauthorized access, disclosure, alteration, or destruction of your personal data. These measures include:

  • Encryption protocols to safeguard data during transmission.
  • Access controls and authentication procedures that limit data access to authorized personnel only.
  • Regular audits and security assessments of our systems to identify and mitigate vulnerabilities.
  • Secure data storage facilities with backup and recovery options to prevent data loss.
  • Compliance with international standards and best practices for data security and privacy management.

Despite our stringent security measures, no system can be completely secure. Therefore, while we strive to protect your data, we cannot guarantee the absolute security of information transmitted over the Internet. We urge you to take necessary precautions when disclosing personal data online.

International Data Transfers

In order to provide you with our services, it might be necessary for your personal data to be transferred outside of your country of residence. When such transfers occur, we ensure that appropriate safeguards are in place in accordance with applicable European data protection regulations. These safeguards include contractual clauses and, where applicable, adherence to approved codes of conduct or certification mechanisms to secure your data during transfer.

We remain committed to ensuring that your data is processed safely and in a manner consistent with this policy, regardless of its geographical location.

Changes to This Privacy Policy

Chciken Software reserves the right to modify or update this Privacy Policy at any time in response to regulatory or operational requirements. When changes are made, the updated policy will be posted on this page along with a revised effective date indicated by the macro 2025-06-21. We encourage you to review this policy periodically to remain informed about the measures we take to safeguard your personal data.

Your continued use of our service following modifications indicates your acceptance of these changes. If significant changes are introduced that impact your rights or require additional consent, we will provide you with a clear and conspicuous notice.

Contact Information and How to Exercise Your Rights

We value your trust and welcome any inquiries regarding this Privacy Policy or our data practices. If you have questions or wish to exercise any of your rights – including access, correction, or deletion of your personal data – please get in touch with our Data Protection Officer. All communication regarding these matters will be handled promptly and securely.

Please contact us at the following:

  • Phone: 41277442145
  • Email: dev@chickensoftware-ch.com
  • Address: 105 Seestrasse Zollikon 8702 Schweiz

We are committed to responding to your requests in a timely manner and will take every necessary measure to validate your identity before processing any request concerning your personal information.

The information provided in this policy is intended solely for the purpose of informing you about Chciken Software privacy practices. While we strive for accuracy, we assume no responsibility or liability for any errors or omissions in this policy. Under applicable law, Chciken Software is not liable for any indirect or consequential damages arising from the use or inability to use our services or from any unauthorized access to or alteration of your personal data.

In the event of a data breach or any other security incident, we will promptly notify you and the relevant regulatory authorities as required by law. We advise you to periodically review our privacy practices and stay informed about potential risks.

Compliance and Regulatory Oversight

Chciken Software operates in full compliance with the stringent privacy regulations applicable in Europe. Our policies and procedures are regularly audited to ensure adherence to these legal frameworks. We continually update our practices in response to new regulations, case law, and interpretations to ensure that your personal data is managed with the utmost care and in accordance with the highest standards of security and transparency.

Should you have any concerns about how your data is processed, you have the right to file a complaint with the appropriate data protection authority. We are committed to cooperating fully with regulatory investigations and audits.

Final Considerations

By accessing or using our service page, you acknowledge that you have read and understood this Privacy Policy. You further agree that any personal data provided by you will be utilized solely for the purposes described herein. At Chciken Software , we consider your trust paramount, and we make every effort to maintain that trust through rigorous data protection measures, transparent practices, and a commitment to safeguarding your personal privacy.

We encourage you, as a user, to take an active role in protecting your own privacy by familiarizing yourself with this policy, reviewing the information we provide, and exercising your rights. Your feedback and suggestions are always welcome as we aim to continuously improve our practices and uphold the highest standards of data protection.

This policy is effective as of 2025-06-21 and supersedes any previous versions. Please make sure to check back for updates in the future. Thank you for choosing Chciken Software and trusting us with your personal information.

Should you require any further clarification regarding this privacy policy or any part of its contents, please do not hesitate to reach out to us through the provided contact methods. We appreciate your engagement and the opportunity to clarify our commitment to privacy, security, and transparency.

In conclusion, we remain dedicated to ensuring your privacy is protected through continuous improvements to our security protocols, transparent data handling practices, and adherence to the highest legal and ethical standards. Your rights are integral to our operations, and we make every effort to provide you with full control over your personal data.

Thank you for taking the time to read our Privacy Policy. We value your continued trust and assure you that the safety and security of your personal information remain our highest priority.